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Hotel · Melbourne · Victoria

Sofitel Melbourne On Collins

A calm, well-positioned base on Collins Street with bay and river views, a 24-hour front desk and a staff rating of 9.4.

  • Panoramic river and bay views
  • 6-minute walk to Princess Theatre
  • 24-hour reception and late check-out
  • Valet parking and EV charging on site
8.8 Great 1211 reviews Booking.com 8.8 · 1211 reviews

About

Sofitel Melbourne On Collins

Sofitel Melbourne On Collins sits at 25 Collins Street, a 6-minute walk from Princess Theatre and about 20 km from Essendon Fields airport. The hotel has a 24-hour reception, late check-out service and car rental on site, with panoramic views over the Yarra River from many rooms.

Guest rooms include king and twin configurations, most with bathtubs and coffee machines. Club-level rooms add lounge access. The property also has a fitness centre, restaurant, bar, and a business centre, plus electric vehicle charging and valet parking.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff service — Guests consistently mention courteous, efficient staff who handle special requests well. Staff rating is 9.4 out of 10.
  • Panoramic city and river views — Rooms and suites overlook the Yarra River and the city, with several guests calling them the best views they've had.
  • Quiet yet central location — Set back from the main stretch of Collins Street, the hotel is minutes from restaurants, shops, and a tram stop, with little traffic noise.
  • Comfortable, well-appointed rooms — Guests note comfortable beds, separate bathrooms with walk-in showers, and thoughtful touches like powered controls for lights and TV.

Worth weighing

4 to weigh
  • No pets allowed — The hotel does not accept pets, so you'll need to make other arrangements for travelling with animals.
  • Wi-Fi may be inconsistent — One guest noted that the internet in the room wasn't up to par, despite other facilities being great.
  • Valet parking at a premium — Parking is via valet, which suggests an added cost and potential wait time; electric vehicle charging is available.
  • Facilities rating is low — The facilities category scored 5.2, the lowest among all ratings, suggesting some areas may feel dated or limited.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe King Suite City Side

  • Shower
  • Coffee machine
  • Heating

Ambassador King Suite Club Sofitel Corner Bay Views

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Opera Suite Residence

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Imperial Suite Residence

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Superior Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Luxury Corner King Room City or Bay View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Junior Corner King Suite Bay River View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Superior King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Superior King Room Bay River View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Prestige Corner King Suite City or Bay View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Luxury Club King Room City View Club Lounge Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • No smoking on site
  • Key card access

Parking & transport

  • Parking
  • Valet parking
  • Electric vehicle charging station
  • Car hire

Services

  • VIP check-in/ -out
  • Express check-in/ -out
  • Luggage storage
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Babysitting/Child services
  • Room service

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus
  • In-room breakfast
  • Children's menu

Room amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
  • Ironing facilities

Business & events

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Wellness & leisure

  • Fitness centre
  • Massage

Safety & accessibility

  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers
  • Rooms/ Facilities for disabled
  • Allergy-free rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 1211 reviews

Guest-rated 8.8/10 from 1,211 reviews

Booking.com · 8.8 · 1211 reviews
8.8Verified guest

“The location was right by the heart of Melbourne, close to many restaurants on Bourke Street. I've stayed at Sofitel on Collins numerous times since joining Accor Plus in 2010. Ate at Julian Serrano tapas, a moderate distance from the hotel. The bedroom was comfortable.”

8.8Verified guest

“Outstanding breakfasts with rolls and spectacular views, and a salad. I liked my room - well furnished with a view. The location is magnificent, minutes from a public gallery.”

8.8Verified guest

“Quiet location close to The Atrium.”

8.8Verified guest

“We really enjoyed our stay - the club facilities and the staff were fabulous.”

8.8Verified guest

“Great location and fantastic service.”

8.8Verified guest

“We enjoyed the whole weekend away. The room was well appointed with amazing views overlooking the city and the bay - the best city accommodation view we've ever had. The staff were courteous and efficient, and our needs were well taken care of. We would not hesitate to stay again for a special occasion.”

04 — Location

Getting around Melbourne

The property sits in Melbourne.

Princess Theatre: A 6-minute walk from the hotel, this historic venue is a highlight of Melbourne's theatre district.

Collins Street: The hotel sits on this famous boulevard, known for its boutiques, cafés and architecture, yet is set back from the busiest stretch.

Restaurants and shopping: Bourke Street and the surrounding area offer a wide choice of dining and retail options, all within easy walking distance.

25 Collins Street, Melbourne, Victoria, 3000, Australia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
363 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is at 11:00.

Is parking available at the hotel?

Yes, valet parking is available, and there is an electric vehicle charging station on site.

Are pets allowed?

No, pets are not allowed at this hotel.

Does the hotel offer airport transfer?

The hotel offers car hire, but no specific airport shuttle is mentioned.

Is there a fitness centre?

Yes, the hotel has a fitness centre available for guests.

The bottom line

For travellers who prioritise attentive service and sweeping city views, Sofitel Melbourne On Collins is a strong choice. Its central yet quiet location suits both business and leisure stays, though you'll want to factor in the valet-only parking and the hotel's no-pets policy.

8.8A reliable, well-reviewed stay for those who put service and views first.

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